Privacy Policy

Overview

Bossier City Concrete ("we," "our," or "us") operates the website located at concretecontractorbossiercity.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and your rights regarding your data. By using this website, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you fill out a contact form, request an estimate, or send us an email, we may collect:

• Your name
• Your email address
• Your phone number
• Your property address or service location
• Any details you include in your message

We collect this information only when you voluntarily submit it. You are never required to provide personal information simply to browse this website.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Your IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query
• Device type (desktop, tablet, mobile)

This information is collected through analytics tools (such as Vercel Analytics) and is used in aggregate form to understand how visitors use our site. It is not used to identify individual visitors.

Cookies

Our website may use cookies - small text files stored on your device - to improve your browsing experience. We use cookies for basic site functionality and analytics. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser settings at any time, though some features of the site may not function as intended without them.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and estimate requests
• To schedule and coordinate on-site visits
• To provide you with quotes, project updates, or follow-up communications
• To improve the content and functionality of our website
• To comply with applicable legal requirements

We do not use your personal information to send unsolicited marketing emails or text messages. We will only contact you in connection with a request you have made.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and contact forms (such as Tally for form processing and Vercel for hosting). These providers may have access to information you submit, only as needed to perform their services on our behalf.
• Legal requirements: We may disclose information if required to do so by law, court order, or in response to a legitimate government request.
• Business transfers: If Bossier City Concrete is sold or merged with another business, customer information may be transferred as part of that transaction.

Data Retention

We retain contact and inquiry information for as long as is necessary to fulfill your request, maintain business records, and comply with applicable legal obligations. If you would like us to delete your information, please contact us using the details in the section below.

Your Rights

Depending on your location, you may have certain rights regarding the personal information we hold about you, including:

• The right to request access to the information we have about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of certain communications

To exercise any of these rights, contact us at team@concretecontractorbossiercity.com or (318) 266-8635. We will respond to your request within a reasonable time.

Third-Party Links

Our website may contain links to external websites, such as local government pages, industry resources, or review platforms. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any third-party site you visit.

Children's Privacy

Our website is intended for adults seeking home improvement and construction services. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: